As the Phoenix Center monitors the latest developments with COVID-19 (also known as the novel Coronavirus), we will continue to carefully balance the needs, health, and safety of our clients, staff and community. At this time, the Phoenix Center will continue to be open and provide medically necessary services to our clients.Update: 3/8/22
The Phoenix Center has followed the recommendations of the CDC throughout the pandemic. Recently the CDC made a change to the mask recommendations and are now using county specific data. Phoenix Center Staff will check each Monday to see where Greenville County Covid cases are and advise accordingly with signage at main entry doors indicating Low, Medium, or High Risk. During the Low and Medium Risk Levels, staff and clients are not required to wear a mask, but may choose to do so if they prefer. During the High Risk Level, staff and clients are required to wear a mask within our facilities to follow DHEC regulations. We continue to ask that staff and clients practice social distancing during all risk levels as much as is possible for the setting.
Update: 6/8/21 Due to being a healthcare facility, we will continue to require all Clients and Staff to wear a mask within our facilities to follow DHEC regulations. We will no longer require temperature checks, but will continue to encourage social distancing. A mask will be provided for clients if they do not have one of their
own. If a client is unable to wear a mask due to a medical condition,
we will set up a telehealth appointment for them.
Update: 8/3/20Beginning Monday, August 3rd, we will require all Clients and Staff to wear masks while in public areas at all of our facilities. This includes Outpatient, Residential, Prevention, and Administrative areas.A mask will be provided for clients if they do not have one of their own. If a client is unable to wear a mask due to a medical condition, we will set up a telehealth appointment for them.
Update: 6/15/20 General Precautions Clients & Staff
Building Preparations
Adult Services Outpatient Groups - Some will resume with a maximum of 8 clients per group. Groups include IOP, Level I, PRI, PPPS, and Prevention (Parenting).
Assessments will remain at the Industrial Drive location. Clients will be referred for group or individual sessions at Cleveland Street, depending on LOC and availability. Lobby on the 1st floor will be limited to 3 clients and the 2nd floor will be limited to 8 clients. Clients will be asked to wait outside the building once lobby reaches capacity. NA/AA evening and weekend groups can resume with a maximum capacity of 25 participants. Weekday daytime groups can resume with a maximum capacity of 10 participants. Social distancing guidelines should be adhered at all times. Adolescent Services BRIDGE staff will be allowed to resume home visits. Staff will be required to wear a face mask while in the client’s home. Hand washing and/or hand sanitizer will be used before and after the visit. Social distancing guidelines will be used during the visit. Groups will resume with a maximum of 10 clients per group.
Family Support Group will be suspended at this time. All new outpatient clients will be referred to group or individual sessions, depending on Level of Care and availability. Update: 4/14/20If you need Outpatient Services but can’t come in to our office because of COVID19 concerns, call 864-467-3790 to discuss Telehealth options. Update: 3/20/20As we continue to monitor the progress of COVID19 and maintain compliance with all governmental recommendations and requirements, the following additional safety precautions are being taken.
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